Prepare Your Company for the Unexpected
Business Continuity (BC), Disaster Recovery (DR), replication and backups are critical aspects of a company's IT strategy. They enable you to effectively protect your business against hardware failures and unexpected disasters.
Extraordinary can help you make the right decision. Contact us to discuss the best solutions available for your business.
Our Solutions for Managed BC & DR
Managed Backups Service Components
Backups and replication jobs are reviewed daily. In the event of a backup failure, the backup job will be investigated and rerun.
File, full image and replication restores are managed by Extraordinary. A request is logged to the service desk and engineers who understand the customer environment restore the required data.
Restores from backups are tested in accordance with an agreed schedule. The aim of the scheduled testing is to provide tangible proof that the backup process is working and that restores can easily be done.
Daily backup summaries are automatically generated and sent to our customers. At the end of the month a Backup/Replication Health report is generated and sent to the customer.
Managed Business Continuity
The Extraordinary Managed Business Continuity service ensures that your business can continue operating in the event of a serious disruption to your primary hosting facility.
Service continuity is achieved through replicating your data to a second datacentre facility. The data replicated may include web applications, databases, storage or entire virtual machines.
The second datacentre facility is completely independent of your primary facility, guaranteeing that service-affecting issues will not impact both sites.
Data replication is monitored on a 24/7 basis. In the event of a failure to replicate data an Extraordinary engineer will intervene, investigate and recover service.
The business continuity service is periodically tested through simulated failure events. During these events we make sure that the data is fully replicated, available for restore and is available for service recovery in a timely manner.
As each Private Cloud business continuity solution is tailored to the customer, testing can be done in a sandboxed environment, not causing disruption to your live services or other customers.
Continuous Data Replication
Continuous data replication is achieved using Veeam Backup and Replication. Our managed continuous data replication service is monitored by our team of engineers on a 24/7 basis. Engineers make sure your data is consistently replicated and continuously available for restore or failover. Replicated data is frequently tested in sandboxed environments, giving you the assurance that if disaster strikes you will be protected.
Offsite data backup and replication
Offsite backup is available as a service in our UK datacentres, as well as storage repositories in AWS and Microsoft Azure. Backups are managed by our engineering team. Any backup failures or slow downs generates an alert which is immediately investigated. Backup reports are provided to you on a daily basis giving you a full and transparent view of your backup health.