Extraordinary's Website Cookie Policy

The Extraordinary website uses “cookies”. Otherwise known as a type of tracking software, a cookie is a small, unique, text file that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies help our website tailor the information presented to you based on your preferences by collecting information such as which areas of the website you have visited and for how long, so the next time you visit the site, those pages may be accessible readily. Cookies also allow us to collect statistical information such as search engines used, how many visitors download files and which files these were. We will also be able to study how visitors navigate around the site and this will help us manage and improve the site where necessary.

A cookie cannot read data off your hard disk or read cookie files created by other sites and cookies do not damage your system. You can choose whether to accept cookies by changing the settings on your browser so that it rejects them or notifies you when a website tries to send you a cookie. Rejecting cookies may affect the scope of your enjoyment of a website and may mean that some features do not operate as intended. We do not use single-pixel gif images, sometimes referred to as “web bugs” or “web beacons”.

3rd party cookies

When you visit our website you may notice some cookies that aren't related to Extraordinary. If you go on to a webpage that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Please note that we're not responsible for the content of external websites.

What security will exist?

We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a Secure Server and network firewall connection. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.

Internet and Data Storage

The Internet is inherently insecure. Personal Data submitted by means of the Internet may be vulnerable to unauthorised access by third parties. Submission of Personal Data using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your Personal Data is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as ‘Hacking’. Any transmission of personal information on or through the use of our website is at your own risk.

Transmission of Data Overseas

Extraordinary will not transfer your Personal Data to a country outside the European Economic Area without your prior consent and without first having assessed the adequacy of protection for individual rights in respect of personal data available in that country.

How can I access my personal information?

You have certain rights as a Data Subject under the Data Protection Act 1998 to request details and in certain circumstances a copy of the personal data which we hold about you. The law states that we may charge you a fee (currently £10) for providing this information. If you would like a copy, please write to us at the address below and mark your envelope “Personal information request”. Should you discover any inaccuracies in such personal data, please notify us as soon as possible at the same address. We will then correct our records and notify any third parties to whom such personal data may have been supplied.

Contact Address:
Extraordinary Managed Services Ltd
6 The Clocktower Estate
Flassches Yard
South Gyle
Edinburgh EH12 9LB